Privacy Policy

1. Introduction

At Reef Tracker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aquarium tracking application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, password)
• Use the application to log aquarium readings
• Contact us for support or inquiries

Aquarium Data

When you use Reef Tracker, we collect and store:

• Aquarium parameter readings (pH, alkalinity, calcium, magnesium, temperature, salinity, etc.)
• Timestamps of readings
• Notes and custom parameters you add
• Settings and preferences (units, target ranges, etc.)

Support Request Information

When you submit a support request or provide feedback through the application, we collect:

• Your name and email address (for response purposes)
• The content of your support request or feedback
• Technical diagnostic information to help us troubleshoot issues:
  • IP address
  • Browser user agent (browser type, version, operating system)
  • Screen resolution
  • Timezone and language settings
  • Referring page and current URL
  • Platform information

This information helps us provide better support, diagnose technical issues, and improve the application. Support communications are only accessible to our support team and stored securely.

Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our application:

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and general location information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Synchronize your aquarium data across multiple devices
• Send you notifications about parameter alerts (if enabled)
• Process and respond to support requests and feedback
• Diagnose and resolve technical issues
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Data Storage and Security

Dual Storage System

Reef Tracker uses a dual storage approach:

• Local Storage: Data is stored on your device for offline access and quick performance
• Cloud Storage: Data is encrypted and stored in AWS DynamoDB for synchronization across devices

Security Measures

We implement industry-standard security measures to protect your information:

• AWS Cognito authentication with JWT tokens
• Encrypted data transmission using HTTPS/TLS
• Secure password storage with hashing and salting
• Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Push Notifications

If you enable push notifications, we collect and store push subscription data to send you alerts about your aquarium parameters. This includes device-specific tokens and notification preferences. You can disable push notifications at any time through the app settings or your browser settings.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (like AWS) who assist in operating our application
• Support Communications: Support requests and feedback are only accessible to our support team and are not shared with third parties except as necessary to resolve technical issues or improve the application
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

7. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can access your account information and aquarium data at any time
• Export: You can export your aquarium data in CSV format from the Data page
• Correction: You can edit or update your readings and account information
• Deletion: You can delete individual readings or your entire account
• Data Portability: You can transfer your exported data to other services

8. Cookies and Local Storage

We use browser local storage to save your authentication tokens, application settings, and aquarium data for offline functionality. This data is stored locally on your device and is not transmitted to our servers unless you're logged in and syncing data.

9. Third-Party Services

Reef Tracker uses the following third-party services:

• AWS (Amazon Web Services): For authentication (Cognito) and database (DynamoDB)
• Stripe: For payment processing (if using premium features)

These services have their own privacy policies and we encourage you to review them.

10. Children's Privacy

Reef Tracker is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using Reef Tracker, you consent to the transfer of information to facilities located in the United States and other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the service after changes constitute acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.